About Us

Our Story: The RubyKart Journey

Welcome to RubyKart, a place where quality meets affordability. We believe that everyone deserves access to premium products without the premium price tag, and that's the principle our founder has built this company on.

Our journey began with a simple idea: to create a general store that doesn't compromise on quality. Frustrated by the lack of genuinely good products at reasonable prices, We decided to take matters into our own hands. From a small online space, we've grown into a trusted destination for a wide range of products—from the latest electronics and home essentials to unique lifestyle items.

At RubyKart, we don't just sell products; we curate experiences. Every item in our collection is handpicked and rigorously tested to ensure it meets our high standards of quality and durability. We're committed to making your life better and easier, one product at a time.

As we continue to grow, our mission remains the same: to be your go-to source for reliable, high-quality products. We're proud to be a part of your daily life and are committed to earning your trust with every purchase.

Thank you for choosing RubyKart. We're excited to have you on this journey with us.

F A Q

What are your shipping options, and how long will it take for my order to arrive?

At Rubykart, we prioritize getting your premium selections to you efficiently and safely. We offer standard shipping across India, with an estimated delivery time of 5-7 business days. For faster delivery, we also provide an expedited shipping option, reducing delivery to 2-4 business days in most major cities. You will receive a tracking number via email as soon as your order ships, allowing you to monitor its journey in real-time. We partner with reputable logistics providers to ensure every package arrives in perfect condition.

What is your return and exchange policy?

Your satisfaction is paramount at Rubykart. If for any reason you're not entirely delighted with your purchase, we offer a hassle-free 7-day return and exchange policy from the date of delivery. Items must be in their original, unused condition with all tags and packaging intact. To initiate a return or exchange, simply visit our dedicated Returns Center or contact our customer support team. We aim for a smooth and straightforward process to ensure your peace of mind.

How can I be assured of the quality of products at www.rubykart.co.in?

Quality is the cornerstone of the Rubykart brand. Every single product featured in our store undergoes a rigorous selection and quality assurance process. We partner directly with trusted manufacturers and suppliers renowned for their craftsmanship, premium materials, and adherence to high standards. Our team meticulously verifies each item to ensure it meets our strict criteria for durability, functionality, and elegant design, so you can shop with absolute confidence in every purchase.

What payment methods do you accept, and is my personal information secure?

We offer a variety of secure and convenient payment options, including major credit/debit cards (Visa, Mastercard, RuPay, etc.), Net Banking, UPI, and select digital wallets. Your security is our utmost priority. All transactions on Rubykart.co.in are processed through industry-leading secure payment gateways utilizing 128-bit SSL encryption. This ensures that your personal and financial information remains confidential and protected at all times, providing you a safe shopping environment.

How can I reach customer support if I have a question or an issue with my order?

Our dedicated customer support team is always here to assist you. You can reach us in multiple convenient ways:
* Email: Send us a message at rubykart21@gmail.com, and we'll respond within 24 business hours.
* Contact Form: Fill out the form on our 'Contact Us' page, and we'll get back to you promptly.
We are committed to providing timely, helpful, and friendly assistance to ensure your Rubykart experience is seamless.